Privacy Policy & Terms
How we handle your information, and the rules for using our websites and taking part in our exhibitions.
Privacy Policy
This Privacy Policy explains how Dronacharya Events Pvt. Ltd. ("DEPL", "we", "us", "our") handles your personal information when you use our websites, fill in our forms, visit or exhibit at our events, or contact us. It applies to dronacharyaevents.com, industechexpo.com and the other exhibition websites we run. By using our websites or sharing your details with us, you agree to this policy.
1. Who we are
DEPL is an organiser of industrial B2B exhibitions in India, including the INDUS-tech Expo series. We decide why and how your information is used, so we are the data fiduciary for the information described in this policy.
2. Information we collect
Information you give us
- Enquiry and registration forms: name, company name, email address, phone or WhatsApp number, city, state, industry, website and any message you write.
- Exhibitor and sponsor bookings: business and contact details, GST and billing details, and stall or sponsorship preferences.
- Visitor registration: name, designation, company, contact details and area of interest.
- Job applications: CV and contact details you send us for a career enquiry.
- Emails, calls and WhatsApp messages you send to our team.
Information collected automatically
- Device and browser type, IP address, pages visited and time spent, collected through cookies and similar tools.
3. How we use your information
- To reply to your enquiry and manage your registration, booking or application.
- To plan and run our exhibitions, including badges, entry and visitor communication.
- To send you exhibition updates by WhatsApp, SMS or email, only where you agreed to receive them.
- To improve our websites, events and services.
- To keep accounting records and meet legal and tax requirements.
- To prevent spam, fraud and misuse of our websites.
4. Who we share it with
We do not sell your personal information. We share it only in these cases:
- Service providers who help us run our work, such as website hosting, email and messaging tools, form handlers, payment and accounting services. They may use your data only to provide that service to us.
- Event partners such as exhibitors, sponsors or associations, only where you have agreed, for example when you request to be contacted by an exhibitor.
- Authorities where the law requires it or to protect our legal rights.
5. Marketing messages
We send promotional messages only if you have opted in. You can stop them at any time by replying "STOP" to a message, using the unsubscribe link in an email, or writing to us at the address below. We may still send you messages directly related to a booking or registration you made.
6. Cookies
Our websites use cookies to remember your settings and to understand how visitors use the site. You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you block all cookies.
7. How long we keep your information
We keep your information only as long as needed for the purpose it was collected, or as required by law, for example for accounting records. When it is no longer needed, we delete it or make it anonymous.
8. How we protect it
We use reasonable technical and organisational steps to protect your information from loss, misuse and unauthorised access. No website or online system is completely secure, so we cannot promise absolute security.
9. Your rights
Under Indian data protection law, including the Digital Personal Data Protection Act, 2023, you can:
- ask for a summary of the personal data we hold about you;
- ask us to correct or update your data;
- ask us to delete your data, where we no longer need it;
- withdraw your consent to marketing or other uses at any time;
- make a complaint to us about how your data is handled.
To use any of these rights, email us at the address below. We may ask you to confirm your identity first.
10. Links to other websites
Our websites may link to other sites, such as exhibitor websites, social media and news pages. We are not responsible for their privacy practices. Please read their policies before sharing your information.
11. Children
Our websites and events are meant for business users. We do not knowingly collect personal data from anyone under 18.
12. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Please check this page regularly.
Terms & Conditions
These Terms and Conditions ("Terms") govern your use of the websites run by Dronacharya Events Pvt. Ltd. ("DEPL", "we", "us", "our"), including dronacharyaevents.com and industechexpo.com, and your visit to, or participation in, any exhibition, conference or event organised by us (each an "Event"). By using our websites, sending an enquiry, registering, booking a stall or sponsorship, or attending an Event, you agree to be bound by these Terms. If you do not agree, please do not use our websites or take part in our Events.
1. Meaning of words
- "Organiser" means Dronacharya Events Pvt. Ltd.
- "Exhibitor" means any business or person that books or occupies a stall or display space at an Event.
- "Sponsor" means any business or person that pays for branding, advertising or promotional rights at an Event.
- "Visitor" means any person who registers for or enters an Event, other than an Exhibitor's or Sponsor's staff.
- "Venue" means the exhibition ground, hall or premises where an Event is held.
- "Booking Form" means the stall booking form, sponsorship form or agreement signed or accepted by an Exhibitor or Sponsor for an Event.
2. Who these Terms are for
Our websites and Events are meant for business users. You must be at least 18 years old and able to enter into a binding contract. If you use our websites or book on behalf of a company, you confirm that you are authorised to bind that company to these Terms.
3. Using our websites
- You must give correct, complete and current information in our forms and keep it up to date.
- You may view and print content from our websites for your own business use only.
- You must not use our websites for anything unlawful, misleading or harmful, or in a way that could damage, overload or block the websites.
- You must not try to gain unauthorised access to our systems, send spam or false enquiries through our forms, or copy data from our websites using bots, scrapers or other automated tools.
- We may suspend or block access, and remove content, if these rules are broken.
4. Enquiries and information on our websites
Sending an enquiry or filling a form does not create a booking or any other contract with us. Information on our websites, including dates, venues, timings, floor plans, exhibitor lists, visitor numbers and past event figures, is given in good faith and is correct to the best of our knowledge at the time, but it may change without notice and is not a promise or guarantee.
5. Terms for Exhibitors
5.1 Booking and confirmation
- A stall is confirmed only when (a) the Exhibitor has submitted a complete and signed Booking Form, (b) the Organiser has accepted it in writing, and (c) the amount due under the payment schedule has been received.
- The Organiser may accept or reject any booking at its discretion, including where the exhibits or the business do not suit the Event.
5.2 Charges and payment
- Stall charges, taxes and the payment schedule are stated in the Booking Form. Payment schedule: [Add payment schedule, for example booking amount and balance due date].
- All charges are subject to GST and other applicable taxes. Any tax deducted at source must be deposited by the Exhibitor and a valid certificate given to the Organiser.
- If a payment is late, the Organiser may cancel the booking, release the stall to others and keep amounts already paid, in line with the cancellation terms below.
- The Organiser may refuse access to the stall or the Venue until all dues are cleared.
5.3 Allotment of space
- Stall numbers, size, layout and location are allotted by the Organiser. The Organiser may change a stall's location, size or layout where needed for safety, the Venue's rules or the smooth running of the Event, and will try to offer a fair alternative.
- An Exhibitor may not share, sublet, transfer or give up its stall, or show products of another business, without the Organiser's written permission.
5.4 Cancellation and refunds
- An Exhibitor who wishes to cancel must do so in writing to the Organiser.
- Cancellation charges: [Add cancellation scale, for example percentage of stall charges retained depending on how many days before the Event the written cancellation is received].
- No refund is due if an Exhibitor fails to take up its stall, leaves early, or is removed for breaking these Terms or the Event rules.
- Refunds, where due, are paid without interest, after deducting any charges owed, in the manner the Organiser decides.
5.5 Stall setup, opening hours and dismantling
- Exhibitors must set up, keep their stall staffed during all show hours, and dismantle only within the timings given by the Organiser. Stalls must not be dismantled before the Event closes.
- Exhibitors must remove all goods and materials at the end of the Event. Anything left behind may be removed or disposed of by the Organiser at the Exhibitor's cost, and the Organiser is not responsible for it.
- Stall design, fittings, heights and structures must follow the Organiser's guidelines and the Venue's rules. The Organiser may ask for changes to anything unsafe or that blocks neighbouring stalls or aisles.
- Exhibitors are responsible for any damage they cause to the Venue, to fittings and to other stalls, and must pay for repair.
5.6 Exhibits and what may be displayed
- Exhibitors may display and promote only the products and services stated in their Booking Form.
- Exhibitors must not display or sell anything illegal, counterfeit, stolen, unsafe or that infringes anyone's rights, and must hold every licence, permit and approval needed for their goods and for operating machines at the Event.
- Machines and equipment shown live must be operated safely, by trained staff, with proper guards and in line with the Venue's safety rules. Hazardous, flammable or explosive materials may be brought in only with the Organiser's and the Venue's written permission.
- Where demonstrations cause noise, dust, fumes or crowding that affect others, the Organiser may ask the Exhibitor to stop or change them.
5.7 Safety, security and insurance
- Exhibitors must follow all fire, electrical and safety rules of the Venue and the authorities, and the Organiser's instructions.
- Exhibitors are responsible for the safety of their own stall, goods, staff and visitors to the stall at all times, including during setup and dismantling.
- The Organiser may arrange general security at the Venue, but this does not make the Organiser responsible for loss, theft or damage to exhibits or personal belongings. Exhibitors should insure their goods, equipment and staff, and their liability to third parties, for the whole time they are at the Venue, including transit.
5.8 Exhibitor responsibilities and indemnity
- Exhibitors confirm that their information, products and promotional claims are true and lawful, and that they have the right to use all names, logos, images and content they display.
- Exhibitors must pay all taxes, duties and fees on their goods and sales, and follow all laws that apply to their business, including those on labelling, product standards and consumer protection.
- An Exhibitor will compensate the Organiser, its directors, staff and agents for any loss, claim, penalty or expense arising from the Exhibitor's exhibits, staff, actions, breach of these Terms or breach of any law.
6. Terms for Sponsors
- Sponsorship rights, such as branding, advertising and speaking slots, are limited to what is written in the Booking Form.
- Sponsors must send artwork, logos and content by the dates the Organiser gives. The Organiser may reject or change material that is unsuitable, unlawful or late.
- The Organiser does not guarantee any particular footfall, leads or business result from a sponsorship.
- Sponsorship payments are due as stated in the Booking Form and the cancellation and refund terms in section 5.4 apply, unless the Booking Form says otherwise.
- Sponsors must not use the Organiser's name or logos in any way other than as approved in writing.
7. Terms for Visitors
- Entry may need advance registration and a valid badge or pass. Entry is for business visitors; the Organiser may refuse entry, or ask a person to leave, without giving a reason.
- Badges are personal to the registered person and may not be passed on, sold or copied. Badges must be worn visibly inside the Venue.
- The Organiser may restrict entry of persons under 18.
- Visitors must follow Venue safety, security and conduct rules, and must not bring in weapons, hazardous goods or anything the Organiser or Venue prohibits. Bags may be checked.
- Visitors are responsible for their own belongings and for any damage they cause.
- Business dealings that a Visitor has with Exhibitors are only between them. The Organiser is not a party to them.
8. Changes, postponement and cancellation of an Event
Dates, venue, timings and layout of an Event may change. The Organiser may postpone, move, shorten, change or cancel an Event, or part of it, for reasons beyond its reasonable control. These include government or court orders, restrictions on gatherings, epidemic or public-health measures, natural disasters, severe weather, fire, strikes, riots, terrorism or security threats, power or Venue failure, or any other event the Organiser could not reasonably prevent (a "Force Majeure Event").
- If an Event is moved or rescheduled, bookings and payments will normally be carried over to the new dates. [Add the refund position if an Exhibitor cannot attend the new dates.]
- If an Event is cancelled altogether, the Organiser will refund the amounts received from Exhibitors and Sponsors after deducting costs already incurred and committed, and nothing more will be payable.
- The Organiser is not liable for any loss, cost or expense of any Exhibitor, Sponsor or Visitor, including travel, accommodation, stall construction and staff costs, caused by such a change or cancellation.
9. Photography, filming and recording
The Organiser and its appointed photographers and videographers may take photos, videos and audio recordings at an Event, including of Exhibitors, stalls, products, staff and Visitors, and may use them for reporting on, promoting and advertising the Event and the Organiser's work, on its websites, social media, print and other media, without payment. By attending an Event or exhibiting at it, you agree to this. If you do not want to appear in such material, please tell the event team at the Venue. Others may not photograph or film a stall without the stall holder's permission.
10. Intellectual property
- All content on our websites and in our Event material, including logos, brand names (such as INDUS-tech Expo, Pack-O-Printex and others), text, images, videos, layouts and design, belongs to the Organiser or its licensors and is protected by law.
- You may not copy, change, publish, sell or reuse any of it without the Organiser's written permission.
- Exhibitors and Sponsors keep ownership of their own logos and materials, and give the Organiser a free, non-exclusive right to use them to list, promote and report on the Event.
11. Links and third-party content
Our websites and Event material may link to or show content from others, such as exhibitors, news outlets, associations and social media. We do not control or approve this content and are not responsible for it, for the products or services of Exhibitors and Sponsors, or for the privacy practices of other websites.
12. Disclaimer
- Our websites and Events are provided "as is" and "as available". We do not promise that the websites will be error-free, secure or always available.
- We do not guarantee any result from taking part in an Event, such as the number of visitors, leads, orders or sales.
- We do not check, endorse or take responsibility for the quality, safety, legality or performance of any product or service shown by an Exhibitor, or for any promise made by an Exhibitor, Sponsor or Visitor.
13. Limitation of liability
- To the fullest extent the law allows, the Organiser will not be liable for any indirect, special or consequential loss, or for loss of profit, business, goodwill or opportunity, arising from the use of our websites or from an Event.
- Subject to these Terms, if the Organiser is found liable to an Exhibitor or Sponsor, its total liability will not be more than the amount that person paid to the Organiser for the Event concerned.
- Nothing in these Terms limits liability that cannot be limited under the law.
14. Indemnity
You agree to compensate the Organiser, its directors, employees and agents for any loss, claim, penalty or expense, including reasonable legal fees, that arises from your breach of these Terms, your breach of any law, or your misuse of our websites or an Event.
15. Privacy and communications
How we collect and use your personal information is explained in our Privacy Policy, which forms part of these Terms. By giving us your phone number or email address, you agree that we may contact you about your enquiry, booking or registration. We send promotional messages only where you have agreed to receive them.
16. Suspension and termination
The Organiser may refuse, suspend or cancel any booking, registration or access, and may remove any person from the Venue, if these Terms, a Booking Form or the Event rules are broken, if information given is false, or if a person's conduct is unsafe or harms the Event or its reputation. In such a case no refund is due, unless the law requires otherwise.
17. Notices
Notices to the Organiser must be sent in writing to the email address at the end of this page or to its registered office. We may send notices to the email address or phone number you gave us.
18. Governing law and disputes
- These Terms are governed by the laws of India.
- The parties will first try to settle any dispute by talking to each other in good faith.
- If a dispute is not settled this way within 30 days, it will be subject to the exclusive jurisdiction of the courts at [Add city], India.
19. General
- Order of priority: for Exhibitors and Sponsors, the Booking Form and any signed agreement apply together with these Terms. If they differ, the Booking Form or signed agreement applies.
- Whole agreement: these Terms, the Privacy Policy and the Booking Form are the whole agreement between you and the Organiser on their subject.
- If part is invalid: if any part of these Terms is found invalid or unenforceable, the rest stays in force.
- No waiver: if the Organiser does not enforce a right straight away, it does not lose that right.
- No transfer: you may not transfer your rights or duties under these Terms or a booking without the Organiser's written permission. The Organiser may transfer its rights to a related company or a successor.
- No partnership: nothing in these Terms makes anyone a partner, agent or employee of the Organiser.
- Survival: sections on payment, intellectual property, disclaimer, liability, indemnity and governing law continue after an Event ends.
20. Changes to these Terms
We may update these Terms from time to time. The date at the top of this page shows when they were last changed. If you keep using our websites or take part in an Event after a change, you accept the updated Terms. Changes do not affect a booking already confirmed, unless the law requires it.
Questions about your data or these terms?
Dronacharya Events Pvt. Ltd.
Registered office: [Add registered office address]
Email: info@dceindia.com
Grievance contact: [Add name and designation]